ParasendDocs
Sign in Start free

Event types

Parasend sends these events to your webhook endpoints, and lists them at List events. An event is small: it names its type and its resource; fetch the resource for its full state. New types may be added, so ignore types you do not know.

Deliveries

From creation to the end of a delivery.

delivery.createdA delivery was created. Its notice goes out next.
delivery.notifiedThe notice went out: the e-mail, the SMS or both. In test mode nothing is sent, but the event still comes.
delivery.email_openedThe notice e-mail was opened: the e-mail client loaded its image. A hint, never proof of receipt.
delivery.openedThe recipient opened the delivery page through the link.
delivery.auth_failedThe recipient tried to verify and failed. reason says why, for example personal_code_mismatch, id_document_mismatch, timeout or cancelled.
delivery.confirmedThe recipient confirmed receipt. This is the event that proves the delivery.
delivery.downloadedThe recipient downloaded the documents for the first time.
delivery.deliveredThe confirmation is sealed into the evidence record: the delivery has reached its end.
delivery.evidence_sealedThe evidence record's envelope was sealed, after a request with sealed=true.
delivery.remindedA reminder went out, from the follow-up policy or by hand.
delivery.bouncedThe notice could not be delivered: the e-mail bounced or the SMS failed.
delivery.expiredThe delivery's time ran out before the recipient confirmed receipt.
delivery.revokedYou revoked the delivery before the recipient confirmed receipt.
delivery.rejectedA delivery was accepted and then refused before it was sent, by a check that runs after the request. It will not be sent.
delivery.policy_changedThe delivery's follow-up policy was changed on its own, not as part of a batch.

Deletion

Data removal.

deletion.scheduledDELETE /deliveries/{id} scheduled the delivery's data for removal.

Documents

What the recipient does with the documents.

document.previewedThe recipient previewed a document.

The links in a notice.

link.openedA link in the notice was opened.

One-time codes

SMS codes at the medium level.

otp.sentA one-time code was sent to the recipient by SMS.
otp.verifiedThe recipient entered the right one-time code.
otp.lockedToo many wrong codes: one-time codes are locked for the delivery for 24 hours.

Batches

A batch as a whole.

batch.finalizedA batch was sent out, or a rolling batch was closed.
batch.completedEvery delivery in the batch has reached its end.
batch.cancelledA batch was cancelled: its deliveries that were not yet confirmed are revoked.
batch.policy_changedA batch's follow-up policy was changed.

Link domains

Your own host names for links.

recipient_domain.verifiedA link domain's DNS records are right, and links can use it. Live mode only.
recipient_domain.degradedA link domain's DNS records are no longer right. Reminders wait for it to work again. Live mode only.
recipient_domain.failedA link domain stayed broken, so links use Parasend's own address. Live mode only.

Members

People in your organisation.

member.suspendedA member of your organisation was suspended, from the portal or by SCIM. Live mode only.
member.restoredA suspended member was restored. Live mode only.
member.removedA member left your organisation: removed in the portal, by SCIM, or their account was deleted. Live mode only.

E-mail senders

Your own sending address.

email_sender.verifiedYour e-mail sender's checks passed: notices go from your own address. Live mode only.
email_sender.degradedYour e-mail sender's checks stopped passing for now. Live mode only.
email_sender.failedYour e-mail sender failed: notices go from Parasend's address. Live mode only.
email_sender.restoredYour e-mail sender's checks pass again. Live mode only.